Advanced Support and Expert Consulting Services

We provide enterprise-caliber technology consulting services as part of ongoing support for information technology infrastructures and data centres. Our project management and technology support expertise, coupled with best practices and methodologies, ensure that IDS Systems delivers seamless, customized, and comprehensive IT services.

Critical Systems Support

Advanced Infrastructure Support

Advanced Infrastructure Support provides augmentation of resources and skills to your
existing IT support team. It provides skilled and efficient senior resources that can tackle complex issues quickly. Support is on-demand and includes architectural oversight to ensure that activities are achieving desired results and advancements. This service is an essential tool for every organization to have.

Consulting Process

Our process begins with an initial consultation about your IT needs and existing infrastructure. From there, we will delve deeper as required to ensure we have a complete overview of your existing IT structures and solutions. At this point, we will make recommendations and help you develop (or develop on your behalf) a strategic IT plan to provide structure and guidance to your organization’s IT needs.

Unique Support Structures

IDS Systems’ integration services provides a “pay as you go” support structure that leverages highly skilled and experienced technology specialists that have the knowledgebase and expertise necessary to handle your IT needs. This is a zero-risk service with no contractual obligations, and we strive to continually and cooperatively provide top-notch, high-value, quality service. Should you not have any IT resources, we will gladly assume the responsibility of your IT department.

Services and Support for Your Organization

IDS Systems offers other baseline services such as Project Management, Turnkey Project Delivery and Solution Implementation. We also assist clients in meeting regulatory and government requirements. Our mandate is to support business requirements with technology solutions that are effective, practical and financially sound, even in the most challenging environments.

Learn more about our other services,
including IT Advisory and IT Fulfillment.