What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs).
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
- To improve customer service (your information helps us to respond to your customer service requests and support needs more effectively).
- To administer a contest, promotion, survey or other site feature.
- To send periodic e-mails. The e-mail address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order with us or access your personal information.
Our servers are highly secure. In addition, all supplied sensitive or credit information is transmitted via Secure Socket Layer (SSL) technology and encrypted into our Payment gateway provider’s database. Special access rights are required for such systems and the requirement for confidentiality is mandated. Your private information (credit cards, financials, etc.) will not be kept on file for more than 60 days.
Yes, “cookies” are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (as permitted) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders via the telephone or by contacting customer service.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided that those parties agree to keep this information confidential. We may also release your information as appropriate to comply with the law, enforce our site policies, or protect our or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Online Privacy Protection Act Compliance
Because we value your privacy, we have taken the necessary precautions to comply with the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA). We, therefore, will not distribute your personal information to outside parties without your consent.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website here.