CommVault Continuous Data Replicator Implementation

IDS Professional Services has strategically categorized its service offerings to rapidly implement new systems and other technological changes with minimal operational impact. These groups include Planning, Building and Operational Services.

CommVault Continuous Data Replicator (CDR) provides real time continuous capture of data written by a Windows Server system to an attached disk (internal or external). CDR duplicates the I/O stream as it writes to the disk, capturing it into a local cache prior to sending the data across local or wide are networks to other Windows server(s) in near real time.

CDR ensures a quick return to operations in the event of a disaster by carefully tracking all change activity between systems. CDR facilitates the high level of service required for maintaining business continuity.

The CommVault CDR Implementation service provides the installation and configuration of the CDR software in the customer's environment to ensure effective and efficient data replication. This service is performed by experienced IDS systems engineers working with the customer's systems and networking administration teams.

Standard Services

• CDR Initial Assessment and Design  Configuration and transport validation for the sites and network associated with the CDR deployment in order to ensure successful data and application replication between sites.
• Installation of CDR Modules  Services necessary to deploy and test CDR modules.
• Configuration of CDR-Managed Recovery Points  Services required to deploy the snapshot technology that works with the CDR module in order to provide snapshop capabilities for file systems and supported database applications at remote sites.
• Configuration of Backups from CDR-Managed Recovery Points  Services required to implement backup operations and policies which make use of CDR generated Recovery Points to provide long term recovery point requirements.
• Basic Project Coordination  Performance of basic project management activities; serves as single point of contact scheduling IDS resources and risk mitigation to ensure quality service delivery in a timely manner.

Optional Services

• CDR Advanced Assessment and Design  Multi-site, multi-system and multi-application assesment services for the validation of larger scale CDR deployments used to validate system and transport requirements associated with 1:1, n:1 or 1:n replication requirements across large enterprise environments.
• Post Installation Documentation  Reviews how the CDR modules are installed in the customer environment.
• Proof of Concept Installation and Testing  Necessary when a Proof of Concept or Pilot installation is required. This should be set up to represent as near to production environment as possible.
• Customer Specific Installation and Upgrade Documentation  Customized documentation can be created that is specific to the actual user environment and defines the required paths, retention requirements, policy design, library configuration, etc.
• Comprehensive Project Management  Detailed project planning, scheduling of consultant resources, daily and/or weekly communications and reporting with the project team.

Comprehensive Professional Services Offerings

IDS' Enterprise Services organization offers a broad array of services. Based on a client-centric flexible approach, organizations of all sizes can acquire these services precisely when they are required.

All engagements involve the deployment of IDS' Professional Services team. Each highly skilled member posesses the knowledge and experience to effectively meet client needs. Team members may include an IDS Project Manager, Technology Architects and one or more Systems Engineers. Resources are deployed as required throughout the engagement to ensure that project objectives and deadlines are met.

Contact your account representative for details on how to build a customized service offering for your organization.

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