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Backup & Recovery Assessment and Design
IDS Professional Services has strategically categorized its service offerings to rapidly implement
new systems and other technological changes with minimal operational impact. These groups include Planning, Building and Operational Services.
Backup and Recovery Assessment and Design services have been created to assist clients in
evaluating and designing solutions to meet their unique backup and recovery requirements.
Often, these services are performed prior to an initial implementation of a software or
hardware solution aimed at expanding the existing backup and recovery infrastructure's
capabilities.
In addition to helping clients identify the optimal data protection design for each server and
application, the services also include an in-depth storage architecture review feturing a
physical and logical layout. Current and projected storage requirements and data flows as
well as availability demands are of primary focus. Recommendations are provided for multiple
software solution configurations, implementations, and operational integrations.
Each Assessment and Design engagement includes standard components that may be
augmented with optional activities based on client requirements.
Standard Services
- Systems and Data Discovery and Review Consists of a detailed storage
requirements analysis of the current customer environment along with a gap analysis
of existing capabilities and future requirements.
- Solution Design and Data Protection Intended to generate retention requirements
for the various types of data.
- Product Licensing Requirements Provides line item details for application modules
required for implementation.
- Implementation Planning Includes creation of a project workflow chart describing
activities and system updates associated with the installation and configuration of
the specific backup and recovery suite of products.
- Customer Specific Operations Documentation Provides detailed customer-specific
implementation guidance including install paths, retention settings, scheduling operations, etc.
- Basic Project Coordination Offers basic project management; serves as a single
point of contact for scheduling consultant resources and conducts risk mitigation
reviews to ensure quality service delivery in a timely manner.
Optional Services
- Proof of Concept Installation and Testing Necessary when a proof of concept or
pilot installation is required, this service is intended to model a configuration in a
simulated production environment.
- Comprehensive Project Management Includes detailed project planning, scheduling
of consultant resources, daily and/or weekly communications and reporting with the project team.
Comprehensive Professional Services Offerings
IDS' Enterprise Services organization offers a broad array of services. Based on a client-centric flexible approach,
organizations of all sizes can acquire these services precisely when they are required.
All engagements involve the deployment of IDS' Professional Services team. Each highly skilled member posesses the knowledge and
experience to effectively meet client needs. Team members may include an IDS Project Manager, Technology Architects and one or more Systems
Engineers. Resources are deployed as required throughout the engagement to ensure that project objectives and deadlines are met.
Contact your account representative for details on how to build a customized service offering for your organization.
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